Service Technician
Dallas
Security 101 is now recruiting for a Commercial Security Service Technician in the Dallas/Fort Worth Metroplex that has 4 to 7 years of strong experience servicing commercial electronic security systems as related to Card Access technology and video management systems with certification or high proficiency working with enterprise software.
Salary:
Starting hourly wage ranges from $30.00 to $45.00, non-exempt, commensurate with skills, product knowledge and experience.
Benefits:
Our benefits include medical, dental, vision, prescription coverage, life & disability coverage, 401(k) match plan, paid holidays, PTO and more. We will also provide you with a cell phone, laptop, and work vehicle.
Why join Security 101?
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Competitive compensation.
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Industry-leading security solutions and support.
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Growth opportunities in a dynamic, expanding company.
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A team-oriented culture that values high performance.
Skills/Abilities:
The Right candidate:
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Must have a minimum of 7 years’ experience servicing and programming commercial access control, IP-based video systems and intrusion alarm systems.
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Must have a minimum of 7 years’ experience in troubleshooting networked access control and IP video systems, including working on the customer’s network.
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Alternative experience such as a multi-site Network Support Specialist or similar.
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Ability to support customer systems via remote diagnostics with professionalism.
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Knowledge and practical experience with the internet and networking is essential.
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Must be able to work independently and resolve problems to our customer’s satisfaction.
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Must possess a valid driving license and clean MVR.
Responsibilities:
Servicing, troubleshooting, programming, and testing enterprise class security systems with minimal supervision. System knowledge of access control, IP video surveillance, intrusion, and visitor management, a must.
Working knowledge that includes the ability to set up and perform diagnostics and troubleshooting on a LAN – familiar with tools like “WireShark” and other network scanning tools. A-PLUS!
- Familiarization and working knowledge of integrating systems using a manufacturer’s Software Development Kit (SDK) or API. A-PLUS
- [RH1]Troubleshooting and programming networked IP video systems
- Troubleshooting and programming networked access control devices
- Servicing commercial intrusion alarm systems and other IoT connected systems
- Providing fanatical customer service when dealing with customers.
Education:
- High School (or GED) minimum requirement
- Electronics training from a Technical School or Military training in electronics or communications (preferred)
Security 101 is a Drug-Free Workplace (DFWP) and Equal Opportunity Employer (EOE). Our employees work in a motivating, team-oriented work environment.
Must have a clean driving record; pass a background investigation and a drug-test screening. Must also be able to work in both office and outside environments, climb a ladder, use a boom/scissor lift and carry boxes weighing 50lbs.