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Our portfolio of services is provided by a team of skilled and qualified experts, who have in-depth knowledge of security principles and processes, a comprehensive understanding of your vertical, experience in developing intricate projects, and adherence to Security 101’s core values of fanatical customer service and integrity.

Service

Service Technician

Detroit

March 14, 2024

Security 101 – Detroit metro is now recruiting for a Commercial Security Service Technician that has experience servicing commercial electronic security devices primarily CCTV, Access Control, IP Cameras, Intrusion Detection, Video Analytics, IP network systems and overall security systems. A work hard, play hard mentality is part of our company’s DNA. We love to laugh, and we make time for company functions.

Salary:

Hourly wage varies from $25.00 to $32.00, non-exempt, commensurate with skills, product knowledge and experience.

Benefits:

Our benefits include medical, dental, vision, prescription coverage, 401(k) plan, paid holidays, PTO and more. We will also provide you with a cell phone allowance, laptop, and work vehicle.

Skills/Abilities:

  • Must have a minimum of 3 years’ experience servicing, troubleshooting, and repairing commercial access control, IP-based video systems and intrusion alarm systems.
  • Must be process oriented, with good communication and organizational skills.
  • Ability to troubleshoot customer systems via remote diagnostics with professionalism.
  • Knowledge and practical experience with IT and networking is essential.
  • Must be able to work independently and resolve problems to our customer’s satisfaction.
  • Must possess a valid driving license and clean MVR.
  • Current certification in one of the following is a plus: Access Control: Honeywell, Avigilon, Software House, Lenel/S2, OpenPath platforms. Video: Axis, Hanwha, Avigilon. Alarm: Vista, DMP, Bosch. Locking hardware, ASSA ABLOY, VonDuprin, Adams Rite, HES.
  • Security 101 will provide updated training for many different manufacturers and systems.

Responsibilities:

  • Servicing, and testing enterprise security systems with minimal supervision.
  • System knowledge of CCTV, Access Control, IP Cameras, Intrusion Detection, Video Analytics, IP network systems, and visitor management, is preferred.
  • Troubleshooting and programming networked IP video systems.
  • Troubleshooting and programming networked access control.
  • Servicing commercial intrusion alarm systems and other IoT connected systems.
  • Providing fanatical customer service when dealing with customers.

Education:

  • High School (or GED) minimum requirement
  • Electronics training from a Technical School or Military training in electronics or communications is a plus.

Security 101 is a DFWP and EOE. Our employees work in a motivating, team-oriented work environment.

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