Our portfolio of services is provided by a team of skilled and qualified experts, who have in-depth knowledge of security principles and processes, a comprehensive understanding of your vertical, experience in developing intricate projects, and adherence to Security 101’s core values of fanatical customer service and integrity.

Creating Value for Your IT Customers




This interesting article addresses creating business value amongst your IT customers and the four phases of developing this value within IT departments.

  • Phase 1-fear of the unknown: this has to do with a systems integrator possibly being outside their comfort zone when approaching and conversing with IT departments.
  • Phase 2-Territorial Encroachment: this phase deals with the unknown world of change.
  • Phase 3-Cautious Curiosity: recognizing that change is inevitable and you must learn to embrace it by seeking info, listening to advice, etc.
  • Phase 4-Value Verification: this is the "how does everyone win" phase. This is where performance metrics should be measurable, practical and have reasonable timelines.

For more on this article, please click HERE.