A security system is one of the most critical components in any commercial office space. Without proper maintenance of your company’s security system, your employee's safety and security might be jeopardized and you may be at risk for violating local laws.
Many businesses assume that because they’ve installed an integrated commercial security system, everything is fine. However, this couldn’t be further from the truth. Even the most sophisticated security systems will eventually fail or malfunction, regardless of how well-designed they are. Our team of experts can ensure your business remains safe with thorough regular testing, monitoring, and reporting of your security system’s health. We are always available to answer questions about your commercial security system and can recommend any updates that might be necessary for your company's continued safety.
When it comes to keeping property and employees safe, one simply can’t afford to skip corners. Without proper security system maintenance, not only is one risking the wellbeing of their workforce but they’re also opening themselves up to the possibility of violating state and local laws. Fortunately, the experts at Security 101 make maintenance simple. With high standards, deep industry knowledge, and skilled technicians, our team can ensure that any security system remains as reliable and strong as ever.
Annual Security System Maintenance
It's critical to have an annual security system checkup to avoid serious problems from arising. Our technicians are trained and equipped to handle all types of alarm panels, digital video recorders (DVRs), access control systems, cloud-based security systems, keyless entries, and more. We provide a range of preventative maintenance services to meet all your needs.
The experts at Security 101 make it simple to keep your property secure with deep industry knowledge and skilled technicians who can ensure that your security systems remain strong and reliable. We offer high standards, comprehensive experience, and highly trained experts on our staff. As one of the most trusted and highly rated security integrators in the Bay Area, we make maintenance simple. Our team of trained technicians offer everything from preventative maintenance to emergency repair services for many commercial properties throughout the greater San Francisco Bay area. We work hard every day to ensure that our clients are always protected.
Security System Maintenance Agreements – SafeGuard 101
Security 101 has been in the service delivery business for many years. We recognize that your satisfaction (and our reputation) depends entirely upon our performance and sensitivity to your business requirements. Because of this, Security 101 has redefined service and support excellence in the security industry. The Safeguard 101 Protection Plans have been created to provide an excellent service experience for our corporate customers.
Personnel safety, asset protection, access control, information security, and intrusion detection are very serious issues. Most companies and or families do not take the time to understand the risks of not properly protecting a security system. Many service providers are not anxious to disclose the hidden costs.
There are three risks associated with security system problems:
- The cost to repair or replace a failed component.
- The cost and availability of labor to diagnose and correct a wide variety of issues.
- The cost and inconvenience of a breach of security to your business, be it major or minor.
Warranties and the Benefits of Maintenance Agreements
Working with best-in-class manufacturing partners, every one of our security installations is covered under warranty for the first 12 months. After that time our customers can request service under a time and materials (T&M) billing arrangement, or via a service or maintenance contract with us.
Customers with a service contract in place enjoy many benefits versus those who chose to work under T&M billing, including:
- Priority Queue for Service Requests
- Security 101 Customer Web Portal
- Preventive Maintenance - One Per Year, which includes:
- Full System Testing & Inspection
- Review of the system programming operation
- Database Off-Site Backup
- Detailed PMI Report Provided
- Software License Installation (SSA Plan Required)
- 10% discount on Software License Fees, Equipment, and Professional Services
- 15% Discount for On-Site Inventory
Time & Material Rates Apply to the Following:
- Standard Service Coverage Included (Monday-Friday, 8am-5pm)
- Response Level Tier II
- Emergency Service Available as Needed
- Remote System Help Desk Support for Technical Support
- Training for personnel on system functionality
Fixed vs. Variable Annual Maintenance Expense
We also understand that for many, budgeting is tight and that many operational leaders believe that money might be better spent elsewhere. Fortunately, we have Safeguard 101 options to fit nearly every budget as well as custom plans designed to meet the specific demands of any organization or business. A service contract also provides our customers with a set budget for system maintenance through the year, which is a huge benefit vs. a time and materials billing arrangement, where costs can vary greatly depending on the health of your security system.
The best commercial security systems are often the ones that not only live up to industry standards but also meet or exceed them. This is where Security 101 excels. When it comes to monitoring and maintenance, we believe in always taking a proactive approach rather than waiting for something bad to happen before acting on an issue. Having someone who understands your business and its security needs can mean a world of difference.
Our experts will test your security system’s response time in case of an emergency so you can rest easy knowing exactly how long it takes before help arrives should something happen. We can also upgrade or replace any components that might be outdated, malfunctioning, or otherwise in need of replacement to ensure everything is up-to-date and working properly.
Our team can help ensure that any security system remains as reliable and strong as ever. We also offer free consultations so that you are getting all the help you need. Our technicians are highly trained to service a variety of security systems, including video surveillance cameras, access control devices, motion detectors, intercoms, alarms/alerts, and more.