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Houston

 832.251.7500

101 Careers - Houston

team101-emblemBeing a part of TEAM101 has a special meaning to our dedicated personnel. At Security 101®, we are continuously seeking qualified, highly motivated individuals who demonstrate our guiding principles of fanatical customer service, integrity, and fun. Joining TEAM101 means you'll grow within a thriving organization that is dedicated to excellence.

We are actively seeking top talent for the following positions:

Use the form below to apply directly:

We are committed to diversity. Security 101 is an Equal Employment Opportunity and Affirmative Action Employer.

The communications made through this web page should not be construed as an offer to sell a franchise in, nor are the communications directed by or on behalf of Company to the residents of, any jurisdiction that requires registration of a franchise prior to offering and selling the franchise in that jurisdiction. No franchises will be sold to any resident of any such jurisdiction and the required Uniform Franchise Offering Circular, if any, has been delivered to the prospective franchisee before the sale in compliance with applicable law. Nothing in this disclaimer should be construed as a waiver of any applicable exemption provisions that may be available to the Company.

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Security 101 is not only one of the fastest growing companies in the security industry, it's also a leader in cutting edge technologies and services giving you a competitive advantage from the start. If you're looking for a company that will treat you like an important team member and reward your hard work, look no further.

We are looking for dynamic, self-motivated individuals who are ready to bring their careers to the next level. At Security 101, you'll be making a difference by protecting people, property and profits for our clients by utilizing our electronic security and services offerings.

Sales Executive
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Invest in your future by working with a company that is “Pro Sales” and views their sales team as a vital component for success!

You can get a sales job anywhere, but wouldn't you rather work for a company that truly values its sales team? Security 101 is that company who understands that a sales force leads the march in business growth. Security 101 is not only one of the fastest growing companies in the security industry, it's also a leader in cutting edge technologies and services giving you a competitive advantage from the start. If you're looking for a company that will treat you like an important team member and reward your hard work, look no further. Security 101 is looking for dynamic, self-motivated individuals who are ready to bring their careers to the next level. Become a member of our sales team and you'll enjoy unlimited earning potential, generous incentive plans and great benefits.At Security 101, you'll be making a difference by Protecting People, Property and Profits for our clients by utilizing our electronic security and services offerings.

You Bring the Right Attitude and Aptitude, We'll Show You the Rest

If you bring the right attitude and aptitude, we'll teach you everything you need to know about our products and services. At Security 101, you'll receive comprehensive training to teach you with the skills, information, and tools you'll need to reach your full potential. We can prepare you for a career that has endless possibilities.Security 101 offers a highly competitive compensation and benefits plan including medical, dental, prescription coverage, 401(k), ongoing and more. We'll also provide you with a cell phone and auto allowance to assist you in successfully meeting your sales goals.

Summary:

The Account Executive is responsible for promoting and selling Security 101 services and technology within an assigned territory, leveraging relationships, and closing new business for Security 101 and ensuring customer retention.  An Account Executive is responsible for securing profitable sales and generating reoccurring revenue to new and existing and customers while maximizing customer satisfaction and retention by initiating post installation follow-ups.  This rep will also have a commanding knowledge of our product line, as well as that of our services.

Duties and Responsibilities:

  • Create new market share by selling Security 101 products and services to new local commercial customers.
  • Sell managed services and generating reoccurring revenue.
  • Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers.
  • Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques.
  • Follow up with prospects.
  • Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research.
  • Obtain referrals and work with Centers of Influence.
  • Process work order and complete all paperwork in accordance with approved and standardized procedures.
  • Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service.
  • Adhere to current Security 101 policies, procedures, products, programs and services.

Education:

  • College degree preferred.
  • High school degree or equivalent required.

Experience:

  • Minimum of 2 years’ experience of outside sales, preferably from a technology field, demonstrated by the consistent ability to meet and exceed quota.

Skills:

  • Excellent oral, written and presentation skills with the ability to present to business owners and management
  • Action Oriented
  • Drive for Results
  • Business Acumen
  • Customer Focus
  • Functional/Technical Skills
  • Interpersonal Savvy
  • Organizational Agility
  • Conflict Management
  • Managing Diversity
  • Peer Relationships
  • Problem Solving
  • Technical Learning
  • Time Management
  • Developing Direct Reports & Others

Other:

  • Valid driver’s license with clean driving record
  • Ability to work a full time schedule
  • Available for local travel
Lead Installer
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Position Summary: The Lead Installer is responsible for performing installation, startup, and final job walk, and sign off of all jobs. The Lead Installer is also responsible for assisting Project Managers in design, and other tasks as assigned.

Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Conducts final job walk and sign off of all jobs.
  • Coordinates and assigns daily activities and tasks to Installers and Apprentices.
  • Tracks changes to the Scope of Work as requested by persons of authority in onsite, such as the Owner, Construction Manager, Electrical Superintendent, etc., and documents changes.
  • Tests all equipment after termination to ensure performance.
  • Assures compliance with Company’s safety manual.
  • Ensures proper maintenance and care of company assigned vehicles.
  • Communicates with Project Managers on a regular basis regarding delays, requirements, and jobs statuses.
  • Keeps track of the location of installed devices.
  • Updates daily logbook with customer requests, daily work performed, job numbers, dates, and times and tasks assigned to Installers and Apprentices.
  • Collaborates with Project Managers to oversee installation of multiple crews to ensure jobs are on track and within budgeted estimate.
  • Trains Apprentices and Installers on Company procedures, systems, and installation techniques.
  • Ensures all jobs are run within each phase’s estimates.
  • Teams up with Technical Support Engineers on startup to ensure complete system compliance.
  • Works with Project Manager to ensure complete closeout and turnover of jobs to Customer and Service Department.

Competencies: To perform this job successfully, an individual should demonstrate the following.

  • Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
  • Mentoring people - Provides direction and gains compliance. Includes mentees in planning. Makes self-available to mentees. Develops mentees’ skills and encourages growth.
  • Problem solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early stages. Works well in group problem solving situations.
  • Project management - Develops project plans. Coordinates projects. Communicates changes and progress. Completes projects on time and budget. Manages project team activities.
  • Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others’ views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • More than three (3) years of experience required in the electronic field where AC/DC theory is used on a regular basis. Ideal employee must have more than one (1) year of working with industry specific equipment, such as access control, CCTV, and Intrusion Alarm systems.
  • Must be continuing education to keep up with the industry.

Language ability:

  • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.

Mathematical ability:

  • Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning ability:

  • Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer skills:

  • Intermediate computer skills

Certificates and licenses:

  • Alarm installer license (will be provided after course completion in position).

Supervisory responsibilities: Mentors Installers and Apprentices. Carries out mentoring responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning and assigning work; appraising performance; addressing complaints and resolving problems.

Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. Employee may be outside for long periods of time in various types of weather conditions.

Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee must regularly lift and /or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell.
Service Technician
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Position Summary: The Service Technician is primarily responsible for the service, maintenance, and repair of items sold, leased, or rented to customers.

Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Supports customers via phone and/or onsite service calls.
  • Communicates with customers to assist in the proper use of the system.
  • Performs routine on-site Scheduled Maintenance calls.
  • Identifies, repairs, and/or replaces defective parts.
  • Verifies all systems and components installation, functionality, and proper documentation prior to acceptance of the system in the Operations-to-Service Turnover meeting.
  • Maintains records of hours worked, parts used, and work performed for each service call.
  • Upholds clear communications between Customers, Dispatchers, and Service Manager.
  • Ensures the proper maintenance and care of company-assigned vehicles. Vehicles must be clean and free of defects considered unsafe by company policy or state law.
  • Assures availability to be on call after normal working hours as scheduled by the Service Manager and/or Operations Manager.
  • Completes pending service calls during normal working hours or after normal working hours as scheduled by the Installer or Lead Installer.
  • Assists in the training of new Service personnel on products and/or techniques.

Competencies: To perform this job successfully, an individual should demonstrate the following.

  • Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
  • Customer service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. 
  • Problem solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early stages. Works well in group problem solving situations.
  • Safety and Security - Observes safety and security procedures. Determines appropriate action beyond guidelines. Uses equipment and materials properly. Reports potentially unsafe conditions.
  • Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others’ views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Must have more than four (4) years of working the service-related field. Knowledge of AC/DC theory is required.
  • Must be continuing education to keep up with the industry.

Language ability:

  • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.

Mathematical ability:

  • Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs.

Reasoning ability:

  • Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.

Computer skills:

  • Above average computer skills

Certificates and licenses:

  • Alarm installer license (will be provided after course completion in position). CPR qualified.

Supervisory responsibilities: None.

Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. Employee may be outside for long periods of time in various types of weather conditions.

Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee must regularly lift and /or move up to 20 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

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